Warranty Information
Standard Warranty Coverage
All Unitree robots purchased from Unibots come with the manufacturer's standard warranty. This warranty covers defects in materials and workmanship under normal use conditions.
| Product Category | Warranty Period |
|---|---|
| Humanoid Robots (G1, H1) | 12 months |
| Quadruped Robots (Go2, B2) | 12 months |
| Accessories & Parts | 6 months |
What's Covered
- Manufacturing defects in hardware components
- Faulty motors, sensors, or electronic components
- Software issues present at the time of purchase
- Battery defects (normal degradation not included)
What's Not Covered
- Damage from accidents, misuse, or unauthorized modifications
- Normal wear and tear
- Damage from water, fire, or other external causes
- Cosmetic damage that doesn't affect functionality
- Damage from using non-approved accessories or parts
- Products with removed or altered serial numbers
How to Make a Warranty Claim
- Contact our support team at support@unibots.store
- Provide your order number and describe the issue
- Include photos or videos of the problem if possible
- Our team will assess and provide repair/replacement options
- Ship the product to our service center if required
Extended Warranty
Extended warranty options may be available for select products. Contact our sales team for more information about extending your coverage.
For warranty inquiries, please email support@unibots.store