Shipping & Returns

Shipping Information

Processing Time

Orders are typically processed within 1-3 business days. During peak periods, processing may take up to 5 business days. You will receive a confirmation email with tracking information once your order ships.

Shipping Methods

International Shipping

We ship to most countries worldwide. International customers are responsible for any customs duties, taxes, or import fees. Delivery times vary by destination.

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer returns within 30 days of delivery.

Return Conditions

• Item must be in original, unopened packaging
• Item must be unused and in resalable condition
• Return request must be initiated within 30 days of delivery
• Original proof of purchase required

How to Return

1. Contact our support team at support@unibots.store
2. Provide your order number and reason for return
3. Receive a Return Merchandise Authorization (RMA) number
4. Ship the item back with the RMA number clearly marked
5. Refund processed within 5-7 business days of receiving the return

Non-Returnable Items

Customized products, opened software, and items damaged by misuse are not eligible for return. Please contact us if you have questions about a specific item.